Terms & Conditions
Welcome to Sagaa Health. By accessing our website, contacting us via phone/WhatsApp, or using any of our services, you agree to these Terms & Conditions. Please read them carefully.
1. Scope of Service
Sagaa Health is a healthcare guidance and coordination platform. We:
- Help you find suitable hospitals and doctors
- Assist with appointments and admissions
- Provide general information and navigation support
We do not provide medical treatment, diagnosis, prescriptions, or emergency clinical care. All medical decisions are solely between the patient and the treating doctor/hospital.
2. Not a Healthcare Provider
Sagaa Health is not a hospital, clinic, or ambulance service. Our role is limited to guidance and coordination. We do not guarantee:
- Specific medical outcomes
- Doctor availability
- Cost of treatment
- Quality of third-party medical services
3. User Responsibilities
You agree to:
- Provide accurate and complete information
- Not misuse helpline or WhatsApp services
- Not impersonate another person
- Use the platform only for genuine healthcare purposes
Misuse, prank calls, harassment, or false information may result in termination of assistance.
4. Appointments & Coordination
Appointment confirmations are subject to:
- Hospital/doctor schedules
- Availability of beds or services
- Patient eligibility and documents
We act only as a facilitator and are not responsible for cancellations or rescheduling by hospitals.
5. Payments & Charges
Any medical bills, hospital fees, or doctor charges are paid directly to the respective provider. Sagaa Health does not control treatment pricing.
6. Limitation of Liability
Sagaa Health shall not be liable for:
- Medical outcomes or complications
- Actions of doctors/hospitals
- Delays in emergency situations
- Accuracy of third-party medical opinions
7. Emergency Disclaimer
In life-threatening emergencies, immediately contact the nearest hospital or dial local emergency services. Do not rely solely on our platform for critical care.
8. Communication Consent
By contacting us, you consent to receive calls, WhatsApp messages, and follow-ups related to your enquiry.
9. Intellectual Property
All content on this website belongs to Sagaa Health. Copying or misuse is prohibited.
10. Changes to Terms
We may update these terms at any time. Continued use means acceptance of revised terms.
11. Jurisdiction
These terms are governed by the laws of India and are subject to the jurisdiction of Raipur, Chhattisgarh.
12. Contact Us
📧 sagaahealthcare@gmail.com
📞 +91-8982724373